Charter’s Sports View Plus is a premium subscription service that provides customers premium-level access to content from some of the nation’s top sports websites, including MLB.com, NASCAR.COM, FOXSports.com, in addition to all the premier sports channels on Charter’s digital Sports View tier such as CBS College Sports, Fox College Sports, Fuel TV™ and ESPNews™. For only $10/month, you can enjoy this unique sports package designed for Charter sports fans to enjoy online or on television. Plus, the service gets billed to your monthly Charter statement, so you don’t have to worry about giving out your credit card to multiple sites. Simply sign up for Sports View Plus at Charter.net/sportsview and start enjoying the sports content you crave.
Sports View Plus Frequently Asked Questions
Select a help question from this list
What are my system requirements to access Sports View Plus premium services?
Due to the high resolution and use of video with our premium content providers, we recommend that your computer meet the following minimum hardware and software requirements.
Note: Sports View Plus premiums may not be optimized for Mac users and browsers other than Internet Explorer.
- Any Intel or AMD processor, 400mhz or faster
- Windows XP or newer operating system
- Internet Explorer 6.0 or higher (cookies enabled)
- Windows Media Player 9.0 or higher
- RealPlayer 6.0 or higher
- Macromedia Flash Plug-In (required for Charter Music)
- Shockwave Plug-in (required for Shockwave.com™ Unlimited)
- Active X Plug-in (for streaming video over IE)
- 256 MB RAM
- 16-bit sound card and speakers
- 65,000-color video display card
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What are my Sports View Plus username and password?
The username is your complete Charter email address including the domain (for example, username@charter.net). The customer’s portal login password is your Charter email password.
Note: Some markets have other domains like chartermi.net; these domains will also work with the exception of “vanity domains” or custom domains created for businesses, commercial purposes, etc. These domains are not available to our residential customers. Also, if you insert the wrong domain name, you will not be able to log in. Per Charter’s request, the error message does not specify the issue; it will only state that the username is invalid.
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What services are included in Sports View Plus?
For $10/Month, you get access to the following premium subscriptions:
- MLB.com
- NHL® Premium Videos
- NASCAR.COM
- FOXSports.com
Plus, you’ll receive all the premier sports channels on Charter’s digital Sports View tier such as CBS College Sports, Fox College Sports, Fuel TV™ and ESPNews™.
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What is MLB.com?
MLB.com is premium baseball content, from the source. Gameday Audio broadcasts every game, every day. Condensed Games are perfect for when you want to see key plays and don’t have time for the full game. Highlight Reels feature all the key plays—and they’re posted shortly after the game concludes. All this, plus fantasy, links to each team’s site, and all the stats, schedules and standings you desire. It’s a home run.
Features include:
- Condensed Games: Condensed versions of each game, providing every hit, run, and out. Watch a game in 10 minutes! Users see approximately 85 pitches in an action-packed stream. Watch Condensed Games every day.
- Gameday Audio: Listen live to radio broadcasts of every game.
- Extended Highlights: Missed a game and want to know the key plays? Interested in seeing what happened with a match up, but don’t want to watch the full game archive? Our Extended Highlights feature all the key plays – offensive blasts and defensive gems – in a highlight reel available shortly after the game concludes.
As MLB’s premium Web site is not personalized, you may see advertisements to other premium MLB services that may not be included in your premium subscription. For more information and technical support, please visit: http://mlb.mlb.com/NASApp/mlb/mlb/help/faq_index.jsp.
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What is NHL® Premium Videos?
NHL® Premium Videos delivers you the best hockey content from the NHL.
Premium Service Includes:
- 20-minute video summaries of selected hockey games available shortly after the game ends.
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What is FOXSports.com?
FoxSports.com brings you advertisement free content so you can quickly and easily stay up-to-speed on your favorite sports.
Custom package containing: News, game/event highlights, team & player information and ad-free video for 25 major and niche sports
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What is NASCAR.COM?
NASCAR.COM gives Sports View Plus users the ultimate racing experience.
Bonus TrackPass Scanner: over 40 dedicated driver feeds streaming conversations between the driver and pit crew, the background sound of the vehicles, etc.
TrackPass PitCommand: NASCAR race coverage with live content on driver progress, speed, RPM and race qualifications.
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How do I know if my system has the latest Plug-Ins or Media Players?
Please find the link to our “Get Plug-Ins” located at the footer of www.charter.net. This link allows customers to simply click and have their desktop scanned for available Plug-ins and those needed for optimal use of the services available through the portal. Clicking on this link will result in a window advising of any Plug-ins needed with links to download the software. RealPlayer is the only plug-in required to view the portal content. The rest may be required to access premium content.
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Can anyone else access my Sports View Plus subscription?
Unless you share your login information with others, only you will be able to access your premium online subscriptions. To prevent others from accessing your premium content, please keep your login information confidential.
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How often am I billed for Sports View Plus?
Sports View Plus will simply be included on your monthly Charter statement. No credit card or separate monthly bills are required; just easy access to the best online premium services!
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What’s happening if I constantly have to log in for access to my subscription service?
You may have “Cookies“ turned off for your Web browser. Cookies allow the Charter system to recognize you and “find” your login and credentials as you navigate throughout the many content partners in your subscription. To switch Cookies on, click on Tools, Internet Options, and Privacy. Select a Privacy setting of ”Medium” or lower, which will enable Cookies and provide a seamless subscription content viewing experience.
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Who do I contact if I my Sports View Plus service or my login fails?
If you can’t access your content because of a failed password or broken link, please Contact Us or call 1-888 GET CHARTER.
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Why can’t I log in to my Sports View Plus services (for example, FOXSports.com, NASCAR.COM) directly from their Web sites?
Sports View Plus provides a unique bundle and discount for Sports View Plus customers accessing the premium content through the Charter.net portal. In order to provide this service, you must log in through your Charter portal page, located at www.charter.net.
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Why don’t some of the player controls or plug-ins work for me when using Netscape?
If you already had RealPlayer installed before you downloaded Netscape, you will have to re-install RealPlayer in order to make the controls work properly.
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I can’t view my Sports View Plus premium online content when the video window appears. What is wrong and how do I fix it?
If you can’t view www.charter.net or a premium content video stream:
- Certain content providers may require that you enable Javascript and ActiveX controls to properly view their pages. For Internet Explorer, click on Tools, Internet Options, Security. Make sure that Java and ActiveX are enabled for your browser, and then save the system changes.
- Alternatively, you can enable Cookies at this time in the Privacy settings. The “Default” security setting will switch on all three features at once. Click Apply to save the changes.
- You may have outdated or incompatible versions of video playing programs on your computer. To check for the latest version of RealPlayer, Flash Player, Shockwave, or Windows Media Player, click on Get Plug-Ins, located in the footer of www.charter.net. This link allows customers to simply click and have their desktop scanned for available Plug-ins and those needed for optimal use of the services available through the portal. Clicking on this link will result in a window advising of any Plug-ins needed with links to download the software. RealPlayer is the only plug-in required to view the portal content. The rest may be required to access premium content.
- Finally, you may be experiencing Internet congestion that is causing slow download and streaming speeds. If the video player tries to re-buffer the stream more than 3 times during the video, close the video pop-up window and select a smaller stream. Internet congestion is common at peak usage hours, and unless it persists for more than an hour, you do not need to contact Charter.
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